Thursday, November 27, 2008

Shocking Telephone Charges

If you are using Maxis network and please be alert that now the new charges for making 103 (TM Directory)was increased from 30 cents to RM2.00 per call. (extra of RM1..70 almost 700% jump).I just found out from my maxis statement dated 21/6/08 today and i rang up the Maxis 123 and been told the new rate was started lately only and since I'm not aware of this new adjustment and they willing to waive it for this month but next month will be charging me based on the new rate (RM2.00 per call to 103).Shocking right? The best part is everyone knew how 'good' service our TM directory can provide??

Most of the time I need to call at least 2-3 times to get the number i am looking for one number and i need to pay RM4.00 to RM6.00...OMG. ...equal to one meal already...

I agree with this complainant because this person is not alone when dealing with TM especially when my streamyx goes "kaput". Try calling them and you will end up frustrated and fuming mad. Robots have invaded the role of humans. This is scarying......
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3 comments:

  1. mollyNovember 29, 2008 at 7:06 AM

    Christy, that is really shocking!!!

    ReplyDelete
  2. HopeDecember 1, 2008 at 12:29 AM

    I am frustrated because my streamyx is down again this morning.

    ReplyDelete
  3. AnonymousDecember 18, 2008 at 6:16 PM

    Ref: http://hopeinchallenges.blogspot.com/2008/11/shocking-telephone-charges.html

    Referring to your blog post entitled ‘Shocking Telephone Charges’ on 27 November 2008, for general information, the RM2.00 per call to TM 103 Directory Service is in fact implemented by TM across all networks; not only on Maxis. If you have further enquiries, call Maxis Customer Service at 123 from your Maxis mobile number, or call +603 7492 2122 from a fixed line.

    ReplyDelete

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